Report An Incident

We are committed to providing you with high-quality products and exceptional service. If you have experienced any issues or incidents related to our products or services, please let us know so we can address the matter promptly.

How to Report an Incident

To report an incident, please follow the steps below:

1. Fill Out the Incident Report Form: Provide as much detail as possible to help us understand the nature of the incident. This includes:

   • Your Name:
   • Email Address:
   • Order Number (if applicable):
   • Product Name: (if applicable)
   • Description of the Incident: Please describe what happened, including dates, times, and any other relevant details.
   • Photos or Videos (optional): If applicable, attach any photos or videos that can help illustrate the incident.

2. Submit the Form: Once you have completed the form, click the “Submit” button. Our customer service team will review your report and get back to you within 2-3 business days.

3. Follow-Up: We may contact you for additional information or to provide updates on the resolution of your incident.